Delivery Information

Delivery Information

 

STANDARD delivery -

- We ship all our merchandise that weight under 2 Kilograms with Royal Mail delivery.

- Our website is linked with the Royal mail server, and therefore our system will automatically calculate the shipping cost accordingly

- We use courier, Interlink & Parcel Force for orders that weight over 2 Kilograms.  The shipping rate is 7.49 + V.A.T with weight allowance up to 30 Kilograms ( Usually deliver within 2 to 3 working days )

- For multiple items purchase, we strongly sugguest using courier service, as that will be more cost saving than using Royal Mail

- Royal Mail, who aims to deliver to you within 3 to 5 working days with Second Class Regular or Recorded Delivery.  And 1 to 2 working days with First Class Regular or Recorded Delivery

 

 

 

NEXT DAY delivery -

- Our Next Day delivery charge is 5.99 + V.A.T for merchandise that weight less than 2 kilograms, ship with Royal Mail Special Delivery

- For merchandise that weight more than 2 kilograms, we ship with courier, Interlink, who aims to deliver by next working day.

- If you place an order before 2:00 pm on a weekday, it will be delivered to you the following working day.  If however, you place your order after 2:00pm, on a Friday, or during weekend or Bank holiday, please add another working day.  Tracking Details will be supplied in your confirmation email.  Pleaes note that a signature is required when we deliver your order with Next Day delivery with Royal Mail or Interlink courier.

 

 

Packing & Shipping -

- We will try our best to protect the product in original condition with multiple layers of bubble wrap. For heavier items, we will ship with a brown carton box with bubble stuffing inside.

- Please make your purchase before 2:00 pm everyday in order to get your shipment posted in the next working day.

 


 

 

 

Office Address: Unit 34 Amrstrong Road, Royal Arsenal, London, SE18 6RS

Office Tel: +44 (0) 117 214 0279 Fax : +44 (0) 117 214 0279 Mon - Fri, 09:00 am to 05:00 pm Email: info@toyzcastle.co.uk 24 Hours a day / 7 days a week :) Website: http://www.toyzcastle.co.uk

Contact Us

Technical Support
+44 (0) 117 214 0279
Sales Support
+44 (0) 117 214 0279
Fax machine
+44 (0) 117 214 0279
General Inquiry
info@toyzcastle.co.uk
toyzcastle_sales_support

Facebook