Reward Program, Toyzcastle Club Card and more!

- About the new & improved Toyzcastle website


New improved after sales service:

  • New improved customer service feature means our customers will receive a reply to their enquiry/problem within 24 hours. Furthermore, ALL correspondence between our customer service team and our customers will be recorded until a satisfactory outcome is achieved.
  • Once a Returns Authorisation Number (RMA) has been issued, our customers will be kept fully informed with regard to the progress of each case.



Reward Points Program:

  • For every full pound you spend on the Toyzcastle website you will be rewarded one Toyzcastle Point.*
  • You can then redeem these reward points from a range of carefully selected products, absolutely free.

*Excluding any shipping costs.
˜Points can only be redeemed against products from the specially selected list. They have no monetary value and cannot be exchanged for cash or any other products not shown on the list.



Toyzcastle Privilege Card:

  • Enjoy a full 10% discount on absolutely everything you purchase from the Toyzcastle website, all year long*.
  • Best price guarantee - If you can buy the exact same product cheaper elsewhere^, we will guarantee to match that price PLUS the 10% privilege discount!
  • Be the first to hear about new products and exclusive special offers, via our newsletter.
  • For a one off annual subscription charge* you will not only receive 10% discount off every order you place for a whole year, but also, once you have joined the scheme and placed your first order, you will receive a free gift PLUS 20 reward points absolutely FREE!


*Annual subscription charge of £20.00 inc VAT applies.
*Proof and specifications will be required. UK Mainland only.





Office Address: Unit 34 Amrstrong Road, Royal Arsenal, London, SE18 6RS

Office Tel: +44 (0) 117 214 0279 Fax : +44 (0) 117 214 0279 Mon - Fri, 09:00 am to 05:00 pm Email: 24 Hours a day / 7 days a week :) Website:

Contact Us

Technical Support
+44 (0) 117 214 0279
Sales Support
+44 (0) 117 214 0279
Fax machine
+44 (0) 117 214 0279
General Inquiry